Time

The Hidden Tax of Finding Answers

PlanRightAI TeamSep 15, 2026
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Ask someone what they did last Tuesday and they will describe the decision: the proposal they sent, the change order they approved, the client they called back.

They probably will not mention the two hours before it, spent finding the contract, checking which version of the spreadsheet was current, and scrolling an email thread for the one message where the terms actually changed.

That gap is the hidden tax.

Research from McKinsey and IDC has put the time knowledge workers spend searching for information they already have at roughly a day a week. Not learning something new. Locating something the company already knows.

Where the day goes

The facts that matter inside a company are often small and scattered: a rate, a renewal date, a spec revision, a commitment made in a meeting.

Each one might live in a contract, a spreadsheet, a deck, a drive, or an inbox, and often in more than one of those at once, in versions that do not agree.

So the work of answering a simple question becomes a research project: open six things, compare them, work out which version is current, reconcile the ones that disagree, and then turn the answer into something someone else can actually use.

This is not a finance problem or a legal problem. A logistics coordinator does it with carrier contracts and rate sheets. A project engineer does it with submittals and drawings. An account manager does it with briefs and status emails.

The documents change. The tax does not.

The window we compress

PlanRight exists to shorten one specific window: the time between here is something we need to look at and here is the answer.

PlanRight is a company intelligence platform. It reads the documents, spreadsheets, email, and drives a company already has and reasons across the whole record, not one file at a time.

Ask a question in plain language and PlanRight answers like an analyst, with the exact document and passage attached. If two sources disagree, it flags the conflict for review instead of quietly choosing one. Then its agents can turn the source material into the brief, memo, report, or update the team actually needs.

Questions that once required opening and reconciling a stack of files can produce a sourced answer in seconds. The research window gets smaller. The hours go back to the people doing the work.

Sizing it honestly

We frame the value as a reasonable estimate of hours returned: hours saved per person, multiplied by the number of people doing that work.

A team of 24 people each getting 10 hours back is roughly 240 hours a week returned to the company.

That is an estimate, not a guaranteed dollar figure, and we say so. But it is a number a company can check against its own week.

How many people spent part of today looking for something the company already knew?

The point

The judgment was never the slow part. The finding was.

Give people back the day they spend hunting, and the decisions get made by people who have had time to think about them.

That is the job PlanRight is built to do: turn everything the company already knows into sourced answers and finished work, so the team can move from research to decision faster.

See what PlanRight can find in your own documents. Start a 30-day trial or book a demo.